Shipping Policy

At PROMOXWEAR, we are committed to fast, reliable delivery of your custom embroidered apparel.

Production Time

All custom logo embroidery orders require production time before shipping. Standard production time is typically 3–5 business days, depending on order size and artwork approval.

Orders begin production after:

• Logo file is received

• Artwork proof is approved (if applicable)

• Payment is completed

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Shipping Time

Once production is complete, orders are shipped via reliable U.S. carriers.

Estimated Delivery Time:
5–7 business days (production + shipping combined)

Delivery times may vary slightly during peak seasons or large-volume orders.

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Shipping Rates

• Free Standard Shipping on orders over $300 (U.S. only)

• Orders under $400 are subject to a standard shipping rate calculated at checkout

Shipping costs are displayed before final payment.

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Tracking Information

Once your order ships, you will receive tracking information via email. Please allow up to 24 hours for tracking updates to appear.

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Expedited Shipping

If you need your order sooner, please contact us before placing your order at:

📧 customerservice@promoxwear.com
📞 813-550-3323

We will confirm rush production and shipping options when available.

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Shipping Locations

PROMOXWEAR currently ships within the United States.
For international shipping inquiries, please contact our team directly.