ARTWORK & LOGO REQUIREMENTS

Artwork Guidelines for Custom Embroidery & Branded Apparel

Sending the right artwork helps us produce the cleanest embroidery, fastest proofs and best-looking branded apparel. Follow these simple guidelines when submitting your logo to PROMOXWEAR.

Vector Files Preferred AI, EPS, PDF or SVG
High-Resolution Artwork 300 DPI recommended
Proof Before Production Review your logo before we produce
01

Best File Types to Send

Whenever possible, send the original logo file created by your designer rather than a screenshot or image copied from a website.

BEST
AI

Adobe Illustrator

Vector artwork gives us the cleanest edges and allows your logo to be resized without losing quality.

.AI
EPS

Vector EPS

Excellent for logos, text and artwork that needs to be resized for different garments or placements.

.EPS
PDF

Vector PDF

PDFs work well when the original artwork remains vector-based and fonts have been converted to outlines.

.PDF
SVG

SVG

A scalable vector file is another strong option for simple logos, icons and clean line artwork.

.SVG
PNG

High-Resolution PNG

PNG artwork can work well when it is large, sharp and preferably has a transparent background.

.PNG
JPG

High-Resolution JPG

JPG files may be usable if they are high resolution and the logo edges are clear and not pixelated.

.JPG / .JPEG
02

Artwork to Avoid

Low-quality artwork can slow down your order and may require us to recreate or clean up the logo before production.

Γ—
Screenshots

Screenshots are usually too small and compressed for clean production artwork.

Γ—
Small Website Images

Logos copied directly from websites may look clear on-screen but often lack enough resolution for production.

Γ—
Blurry or Pixelated Files

If your logo looks blurry when enlarged, we may need a better source file.

Γ—
Photos of a Logo

A photo of a printed shirt, sign or business card is not ideal production artwork.

03

Embroidery Artwork Guidelines

Embroidery uses thread rather than ink, so certain artwork may need small adjustments to sew cleanly.

What Works Best for Embroidery

  • Clean, defined logo shapes
  • Readable lettering
  • Strong contrast between colors
  • Simple outlines and solid areas
  • Artwork sized appropriately for the placement

Very Small Details May Need Adjustment

Extremely small lettering, thin lines, tiny gaps, gradients and photographic detail cannot always be reproduced exactly with embroidery thread.

If adjustments are needed, our team will recommend the best way to preserve the overall appearance of your logo.

04

What Is Embroidery Digitizing?

Your logo image cannot be sent directly to an embroidery machine. It first needs to be converted into an embroidery production file.

1

You Send Your Logo

Send your best available artwork when placing your order or requesting a quote.

2

We Prepare the Embroidery File

Your artwork is converted into stitch instructions specifically for professional embroidery equipment.

3

We Sew a Proof

We provide an actual sewn sample for approval before production when applicable.

4

You Approve Production

Once the logo, colors and placement are approved, your order moves into production.

05

Logo Colors & Thread Matching

We match embroidery thread as closely as possible to your supplied logo colors.

Have specific brand colors?

If your company uses Pantone, PMS or other brand color standards, include those color references with your artwork. Thread colors are matched as closely as possible, but embroidery thread may not be an exact digital or printed color match.

Logo Ownership & Usage Rights

By submitting artwork to PROMOXWEAR, you confirm that you own the artwork or have permission to reproduce the logo, trademark, design or other submitted content.

NEED HELP WITH YOUR LOGO?

Send Us What You Have.

Not sure whether your artwork will work? Send us your best available file and our team will review it before production.