Choose Your Apparel
Select your polos, hats, jackets, sweatshirts, workwear, or other eligible products. Choose sizes, colors, quantities, and available embroidery options.
PROMOXWEAR · ORDER INFORMATION
From Your Logo to Your Doorstep.
Discover how PROMOXWEAR prepares, reviews, embroiders, and ships your custom apparel—with personal service throughout the process.
Made for your brand.Professional custom embroidery & branded apparel
No MinimumsOn eligible embroidered apparel
Real Stitched SampleReview before full production
Nationwide ShippingCustom apparel across the U.S.
HOW IT WORKS
Your Custom Embroidery Order, Step by Step
From choosing your apparel to preparing it for delivery, our process keeps you informed at every stage.
Submit Your Logo
Upload your artwork when ordering, or choose your previously approved logo on file when available. Clear, high-quality artwork helps with preparation.
Artwork & Sample Review
We prepare your design for embroidery and provide a real stitched sample for review and approval before the full order moves forward.
Embroidery Production
After approval, your apparel moves into production. Timing depends on garment availability, quantities, embroidery complexity, and current capacity.
Review & Shipping
Completed items are reviewed, packed, and shipped to your destination. Shipping transit time is separate from production time.
PLAN YOUR ORDER
Production & Turnaround Times
Custom embroidery production timelines vary by product availability, order quantity, logo complexity, artwork preparation, and sample approval. First-time orders may require additional preparation.
Production and shipping are separate stages. An estimated arrival date should account for both.
Have an event or firm deadline? Contact our team before ordering so we can review the details.
Discuss Your Timeline →DELIVERY INFORMATION
Nationwide Shipping
PROMOXWEAR serves customers across the United States with professionally customized apparel. Available shipping methods and charges are shown during checkout where applicable.
Orders ship after production is complete. Carrier transit times can vary by destination and service, and are not included in embroidery production time.
When tracking is available, you can use it to follow your shipment after dispatch.
Questions About Delivery? →TIME-SENSITIVE ORDERS
Need Your Order for an Event?
Planning for a trade show, company event, employee onboarding, tournament, or special occasion? Rush production or expedited shipping may be possible depending on inventory, order requirements, and current capacity. Additional charges may apply.
Please contact us before placing a deadline-sensitive order. Share your products, quantities, delivery location, and required arrival date.
EASIER REORDERS
Already Have a Logo on File?
Returning customers can choose an existing approved logo when available. This makes reordering company polos, uniforms, embroidered hats, and other branded apparel more convenient. If your logo, thread colors, or placement have changed, let our team know before production.
Browse Custom Apparel →COMMON QUESTIONS
Production & Shipping FAQs
How long does custom embroidery take?
Production times vary by product, order quantity, artwork preparation, garment availability, and sample approval. Contact us for timing specific to your order.
Does shipping time include embroidery production?
No. Production time and carrier transit time are separate stages. Both affect the overall delivery timeline.
Can I review my logo before production?
We provide a real stitched sample for review and approval before proceeding with full production.
Can I request a rush embroidery order?
Rush requests may be possible depending on inventory, production capacity, and your deadline. Contact us before ordering; additional charges may apply.
Can I reorder with my logo on file?
Yes. Returning customers can select an existing approved logo when that option is available.
Do you ship custom apparel nationwide?
Yes. PROMOXWEAR serves customers throughout the United States.
What can delay a custom apparel order?
Artwork revisions, pending approvals, garment availability, large quantities, and shipping carrier delays can affect the timeline.
What if I need my order by a specific date?
Contact us before placing your order with your product choices, quantities, destination, and required arrival date so we can review your timeline.